Business Automation Specialist

Stop Losing Sales to Slow Replies

I help Malaysian SMEs automate WhatsApp, deploy AI chatbots, and build workflows that work 24/7 — so you never miss another lead.

Free Consultation View Services
SSM Registered
EN • BM • 中文
Based in Malaysia

Sound Familiar?

These problems cost Malaysian SMEs thousands in lost revenue every month

Missed Messages

Customers WhatsApp at 11pm. By morning, they've bought from your competitor who replied first.

Repetitive Questions

Your team answers "What's your price?" 50 times a day instead of closing deals.

Manual Chaos

Copy-pasting between WhatsApp, spreadsheets, and your system. Leads slip through the cracks.

What I Offer

Automation Solutions That Work 24/7

Not every company needs AI, but every business needs automation

WhatsApp Automation

Professional WhatsApp Business setup with auto-replies, quick responses, and message routing.

  • 24/7 instant responses
  • Lead capture & qualification
  • Team inbox management

AI Chatbots

Custom AI trained on YOUR business — not generic templates. Speaks your customers' language.

  • Trained on your products
  • Trilingual (EN/BM/中文)
  • Seamless human handoff

Workflow Automation

Connect WhatsApp to your CRM, accounting, inventory — automate the busy work.

  • Auto-sync leads to CRM
  • Order notifications
  • Appointment reminders

Simple Process

From Consultation to Live in Weeks

No months of waiting. No complicated setup. Just results.

1

Discover

Free consultation to understand your business, pain points, and automation opportunities.

2

Build

I set up your WhatsApp automation, train AI on your business, and configure workflows.

3

Launch

Go live with training for your team. Ongoing support and optimization included.

About

Why Work With Me?

I'm Guo Xiang, a business automation specialist based in Malaysia. I help Malaysian SMEs stop losing customers to slow response times.

Unlike big agencies with cookie-cutter solutions, I build custom automation tailored to your specific needs. Every bot, every workflow — designed around how YOU work.

Trilingual support means your customers get help in English, Bahasa Malaysia, or Mandarin — automatically.

SSM
Registered Business
3
Languages Supported
24/7
Automation Uptime
SME
Focused Service

What Makes Me Different

Custom AI, Not Templates
AI trained specifically on your products, pricing, and FAQs
Done-For-You Service
No DIY setup — I handle everything from start to finish
SME-Friendly Pricing
Packages designed for small business budgets
Local Support
Based in Malaysia, understand local business needs

FAQ

Common Questions

What's included in the setup?

Full WhatsApp Business setup, AI chatbot configuration and training, workflow automation, team training, and documentation. Everything is done for you — no technical knowledge required.

How long does implementation take?

Most projects go live within 1-2 weeks. Simple setups can be done in days, while more complex integrations may take 3-4 weeks.

Do I need any technical skills?

No. This is a done-for-you service. You just need to share information about your business, products, and common customer questions.

Can the AI understand BM and Mandarin?

Yes! The AI automatically detects the language and responds accordingly. It handles mixed language (Manglish) common in Malaysian conversations too.

What happens after setup?

I provide ongoing support and optimization. Monthly retainer includes monitoring, AI knowledge base updates, and continuous improvement based on customer interactions.

Ready to Automate Your Business?

Get a free consultation to discover how automation can save you time, capture more leads, and delight your customers.

WhatsApp Me Send Email

No commitment required. Let's just chat about your business.